My MacBook Pro arrived earlier this week and i’ve been using it since. Although i’ll probably talk about the MacBook Pro itself later on, i just wanted to mention my experience with UPS.

On Monday morning, i checked UPS’ tracking service and found:

THE RECEIVER WAS UNAVAILABLE TO SIGN ON THE 1ST DELIVERY ATTEMPT.

However, there were 3 people up and around on the Monday who would have heard the door. Secondly, no “We Missed You” note was left.

I phoned the customer support line, who got the local depot to call me back. Within half an hour of my call, my parcel had arrived. How often does this happen?